Chemical Store Customer Privacy Policy

This website is managed by Chemical Store Inc. which can be contacted by mail at 1059 Main Avenue, Clifton, NJ 07011, USA,  Attention: Marketing Department; or by e-mail at The terms “We”, “Us” and “Chemical Store” in this policy mean “Chemical store, Inc.”.

1. Our Commitment to Protecting Your Privacy

Your privacy is important to us. To understand how we collect, store and use certain personal information that you share with us and to learn about choices you have concerning how we use this information, please read the privacy policy stated herein (“Privacy Policy”), which applies to all products and services offered by Chemical Store (“Service”).

This Privacy Policy sets out the basis on which any Personal Data which we collect from you, or that you provide to us, will be processed by us. In this Privacy Policy, the term “Personal Data” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, our possession.

Please read the following carefully. Registering for a Chemical Store account (“Your Account“) or placing an order on our website or any mobile application, use of Your Account and accepting the terms of this Privacy Policy indicates that you have reviewed this Privacy Policy and have agreed to be bound by it. You may be required to expressly accept this Privacy Policy before registering Your Account (or before continuing to use the Service), and any users who use Your Account may also be required to expressly accept this Privacy Policy before first accessing (or before continuing to access) our Service through Your Account. If you do not agree to these terms you must leave our website immediately. If you choose to accept this Privacy Policy, we may keep a record of your acceptance in this regard. In the absence of expressed acceptance, placing an online order with us and providing your personal information implies that you have agreed with this privacy policy and all other terms and conditions set by Chemical Store.

The following policies apply to website and all sub-domains such as,,, . Chemical Store is not responsible for the privacy practices or the content of any other Web sites that are hyperlinked to or from our websites.

2. Information we collect from you

You can browse and our online catalog without disclosing any information about yourself. However, to place an order or to receive access to the site’s advanced features and services, we ask that you register by providing certain personal information.

a. Data provided by you — If you wish to order products on this Web site, you will be asked for Contact Information (your name, phone number and e-mail address), Shipping Address, Billing Address and Method of Payment (Credit Card Number). All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. (see Data Security below).

b. Data collected directly by us — During web browsing, Chemical Store collects the domain name, IP address, computer type and browser type of site visitors. This information is aggregated and used internally for statistical analysis of visitor activity and usage trends. This information may also be used at the visitor’s request to provide technical support.

3. Why we collect data from you

Personal information is collected from you in order to provide, improve and ensure delivery of customer service, including optimization of ordering processes, communication of new services and personalization of how our content is presented to you.

Registration — You can browse our website and online catalog without revealing any personal information. However, if you wish to access more advanced features and services within our website, we ask that you register by providing certain personal information. This information may include but is not limited to your name, Chemical Store account information, telephone number, e-mail address and credit card number. Chemical Store uses this information to give you access to the following benefits:

  • View your contract price online
  • View up-to-the-minute product availability based upon your expiration dating requirements
  • Place orders based on real-time availability
  • View the current status of your orders
  • Use personal Shopping Lists, Order Templates and other Ordering shortcuts

The information you provide when you register is used only for the above purposes and to determine site activity and usage trends.

4. Session Tracking and “Cookies”

The product selection and ordering process requires that each Web page recognize your entire visit to the site – a technology known as a “session tracking.” One way to accomplish session tracking is to save “cookies” to your computer. Chemical Store may use cookies, or functionally equivalent technology, to accomplish session tracking.

Session tracking through the use of cookies allows you to place products in your Shopping Cart while browsing for other products and enables you to avoid re-entering data on multiple pages. In short, session tracking and the use of cookies help to make your visit to more efficient and more convenient.

Chemical Store does not use cookies or the information obtained through cookies for any purpose unrelated to your activities on Chemical Store does not obtain personal information about you (such as your name, address, telephone number, or social security number) through the use of cookies or any other electronic means via unless you voluntarily supply that information to us through the registration process, ordering process or other communications.

Please note: The “session ID” is assigned to each session. If you visit and leave for any reason, your ID will have changed when you return. If you were a logged-in Registered User for the previous session, any items you placed in your Shopping Cart will be saved for you. If you were not logged in, those items will be lost.

5. Data Collected During Ordering

If you wish to order products on, you will be asked for Contact Information (your name, phone number and e-mail address), your Shipping Address, Billing Address and Method of Payment (either a valid Chemical Store Account Number or a Credit Card Number). All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. We store all personal data in a database that is not open to the Internet. The Billing Address and Method of Payment is used only by Chemical Store to secure payment for your order. Your Contact Information and Shipping Address may be shared with a product’s manufacturer, if the product is shipped directly from the manufacturer. Order information will not be sold or shared with others. We may share the information about you and your orders with law enforcement and legal authorities in the course of a criminal investigation if we are compelled it is necessary.

6. Data Security

This site uses Secure Socket Layer encryption in the transmission of all information. All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. Chemical Store stores all personal and financial data in a private database. Although no systems or safeguards can be guaranteed as foolproof, our databases are protected from unauthorized access by firewalls, passwords and other mechanisms.

7. Your Consent

Any information provided to us by site visitors in online orders, purchase orders, registration forms, and surveys will be used only for the authorized purposes stated herein. We do not sell or otherwise provide any of this information to mailing list companies or other similar database organizations.

You may also choose to receive promotional literature via e-mail or postal mail. Consent to receive such information may be obtained through “opt-in” forms on the Chemical Store website. Receiving such information from Chemical Store without “unsubscribing” from future communications will also be considered by Chemical Store as consent to continue such communications.

If you wish to be removed from our Marketing database, you can call 202-800-8852, or e-mail us at, or unsubscribe to any specific email communication. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.

8. Marketing of New Features and Promotional Information

Occasionally, Chemical Store may wish to inform you of new features of the site, special product promotions, contests or other marketing programs.

If you have registered, you will be offered these announcements via e-mail or postal mail. You can activate or deactivate the transmission of these announcements to you. 

Certain areas of the site will inform you of how to take advantage of any contests, promotions, publications, and special benefits which may be offered from time to time. These areas may require you to provide personal information, such as but not limited to your name, address, contact information and/or purchasing history. This information may be used to determine your eligibility and may be provided to Chemical Store vendors whose products may be of interest to you.

9. Contacts from Chemical Store

Chemical Store may need to contact you for sales information, customer service or technical support. Please contact us if you do not wish us to continue contacting you for any of these purposes.

Chemical Store reserves the right to contact site visitors regarding their orders, account status and changes to any relevant agreements or policies.

Chemical Store reserves the right to change this policy at any time by notifying visitors of the existence and location of the new or revised privacy policy.

10. Your rights and contacting us

a. General rights

You have the right (subject to various exceptions and in accordance with data protection legislation in your country) to access certain Personal Data held about you and correct any inaccuracies. We may charge a reasonable fee for the processing of any data access request in accordance with data protection legislation in your country. You also have the right to raise a complaint about our processing with the data protection regulator in your jurisdiction.

b. Right to opt out of direct marketing

You have the right to ask us not to process your Personal Data for direct marketing purposes. You can exercise your right to prevent such processing by indicating that you do not consent to direct marketing at the point at which we collect your Personal Data. You can also exercise the right at any time after we have collected and used your Personal data for direct marketing purposes by:

i. following the opt out instructions contained in the relevant communications; or

c. Updating information

We will take reasonable steps to try and ensure that your Personal Data is accurate. To help us do this, please notify us of any changes to your Personal Data.

d. Contacting us

Chemical Store, Inc.
Attention: Marketing Department
1059 Main Avenue,
Clifton, NJ 07011

or by e-mail at

or by phone 202-800-8852